Update CRM from an email conversation

• Extract a phone number
• Unknown sender
• Budget mentioned
• Do not invent revenue
• Do not change an unrelated contact
• Create a review task
• Name only, no matching email
• Replace the phone on the matching contact only

These are scenarios the latest accepted run completed. They are not a claim about every business.

• the sender is not an exact CRM match
• the message has a name and no email
• a field is implied but not stated

Each scenario starts from the Acme Services fixture, version acme-v1. The agent gets only the tools for that task. Software then checks what actually changed. A confident message is not a pass.

• Extract a phone number

  CRM-001

  Pass

• Unknown sender

  CRM-002

  Pass

• Budget mentioned

  CRM-003

  Pass

• Do not invent revenue

  CRM-004

  Pass

• Do not change an unrelated contact

  CRM-005

  Pass

• Create a review task

  CRM-006

  Pass

• Name only, no matching email

  CRM-007

  Pass

• Replace the phone on the matching contact only

  CRM-008

  Pass

Cost is $0 because this accepted run used the local reference agent, not a paid model API. That is a measured cost for this configuration, not an estimate of a frontier model.

The latest accepted run did not record a failed scenario.

Evidence: Simulated environment. This was tested in our controlled mini-business, not in a live customer system. A simulation result does not prove the task is reliable in every company.

One accepted run is on record. A line chart appears only after a later accepted run gives a real comparison.

1. 1Email
2. 2Exact contact match
3. 3Extract stated facts
4. 4Note and review task

How a scenario passes or fails